Balancing efficiency and ethics in public administration: The role of artifical intelligence in administration law of the Middle East
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Abstract
This study examines the integration of Artificial Intelligence (AI) in public administration within the Middle East, aiming to balance efficiency enhancements with ethical considerations. The objective is to identify the most suitable AI implementation strategy that optimizes operational efficiency while ensuring ethical compliance, transparency, and public acceptance in administrative law. The research employs the VIKOR multi-criteria decision-making method to evaluate four alternative AI implementation strategies. These alternatives are assessed against five criteria: efficiency improvement, cost reduction, ethical compliance, transparency, and public acceptance. Each criterion is weighted according to its importance, and an evaluation matrix is constructed to apply the VIKOR method for ranking and selecting the optimal strategy. The VIKOR analysis indicates that Alternative B (Partial Automation with Human Oversight) is the most favorable strategy, effectively balancing efficiency gains and ethical requirements. Alternative C (AI-Assisted Decision Making) ranks second. The findings suggest that integrating AI with human oversight offers a compromise solution that enhances administrative efficiency while upholding ethical standards, transparency, and public acceptance in the Middle Eastern context.
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